FP106 Assignment : Conflicts

Q2) Suggest strategies for conflict management.

Conflict can be reduced by intuitive listening and then evaluating the possible emotional impact of our response to our intended receiver each time we interact.  Instead of consciously installing the tiring negative sign; ‘Beware Conflict’ in the fore front of our minds; we make it a habit of putting ourselves in the ‘shoes’ of the receiver.  Whenever we make a suggestion, form an opinion or in some cases, initiating a set of imposing rules; embracing this mindset becomes meaningful for maintaining good relationships.  This is one tough cornerstone that we must rigidly secure when we truly seek success in our career, rapport with our friends and colleges, and harmony with our loved ones.

Majority of private businesses are not transacted solely under rigid rationale that a supplier is one who has the ability to offer the best product.  Service attitude is a crucial factor in an ideal win-win situation.  When we understand and place our concerns genuinely with the client’s issue and do the utmost to resolve that one small hurdle that is sitting between a deal, successes will not be too far away.

There are always competing wants at every level of any company.  From the top partners to the lowest ranking janitors; conflicts are inevitable. People in general put their personal interest in the fore front.  Having good rapport with colleges is essential in any line of work.  Here is one neurological linguistic programming technique. When we make it a habit to adopt subtle physiological mirroring of the person you are engaged in a conversation with; a natural signal will be transmitted.  It carries an unconscious message that says; “I am like you and therefore you can like me”.  This way, conflict will almost always make way for successful interpersonal negotiations.  When practiced often, a person can become so natural that, one day he finds that he will not need to negotiate anymore. No one ever need to negotiate with themselves.

Home is a place that all of us work our life for.  It is a place that we expect to find peace and harmony after an honest day’s work.  Asserting power, having dogmatic views or simply setting curfew hours on our teenage children can only reap conflicting results. If we eliminate our own expectation and look at the situation as if we were in their age; we will realize their inner world is not so different from ours.  Understanding the real underlying problem that may not be apparent at first, will one be able to choose wisely to adopt either a permissive or authoritative approach to resolve a conflicting issue at home. 

 Call it a charisma, leadership quality, a divine gift of power bestowed; this is one powerful tool that one should be equipped with when engaging people in our daily life. But if everything else fails, the best will simply be, to avoid a collision course.